FAQ

Questions about handing off your property management operations

What OpsQuin handles, how it works inside your software, how your data stays safe, and what it costs — answered plainly.

The basics

OpsQuin is a managed operations team for property management companies. We handle the day-to-day execution — maintenance coordination, tenant communication, leasing admin, and bookkeeping — inside the property management software you already use, for one flat price per door.

Growing, independent property management companies — usually an owner-operator or a small team who already use Buildium, AppFolio, or a spreadsheet and are still doing the execution work themselves.

No. We don't replace your software — we work inside it. Your PM software shows you what needs doing; OpsQuin's team does it.

A virtual assistant is usually one person, billed by the hour, who does what you assign and needs you to manage them. OpsQuin is one accountable team that owns whole areas of your operations, follows your written rules, and is priced flat per door — no hourly billing and no managing someone yourself.

Today, a dedicated ops team does the work. Over time, repetitive tasks move to automation — learned from operational patterns, never from tenant data. Your price per door doesn't depend on who or what does each task.

What we handle

Maintenance coordination, leasing and tenant onboarding, tenant communication and renewals, bookkeeping and owner statements, and a daily proactive review of every property. Most other operational requests fall inside these areas too — if you're not sure, ask.

Yes. We work from your approved vendor list in your preferred order. If a trade isn't covered, we find options and check with you before booking anyone new.

You do. Routine work inside the rules you set — spend limits, renewal rates, templates — gets done. Anything outside them comes to you as a short brief with a recommendation, ready for a yes or no.

We schedule, confirm, and follow up on showings; who shows the unit in person is up to you. Physical inspections are available as a hard-cost add-on — all coordination is included.

No. We handle day-to-day accounting inside your PM software — bill entry, deposit matching, owner statements, and 1099 prep support. Tax filing and tax advice stay with your CPA.

Software, access, and security

AppFolio, Buildium, DoorLoop, Rentvine, Rent Manager, and others — or a spreadsheet and email. There's nothing to migrate and nothing to install.

The same access you'd give a new team member. You decide what we can see and do, and you can change or remove our access at any time.

Every action is logged and timestamped in your own system — who did what, and when. You see what was done, not a to-do list.

OpsQuin is ISO 27001 certified. We don't store your data: it stays in your system and stays yours, and we never use tenant data to train AI — only operational process patterns.

Pricing and contract

$24.99 per door per month up to 100 doors, and $21.99 per door from 101 to 500. Above 500 doors, we work out custom pricing with you. Every plan includes the full scope — no hourly billing and no per-task fees.

No. OpsQuin is month to month.

Your cost grows with your portfolio, door by door, and your rate steps down once you pass 100 doors. No new hire, no jump in cost.

Book a demo. We'll look at your portfolio and current setup, you share access, we write down your standing instructions with you, and the daily review starts from there.

OpsQuin does not change what needs doing. It changes who does it.